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What should I do if my account is restricted?

If your account is suspended, this means your details require additional review.

What you can do:

  1. Contact support at @CryptoSupportBot and wait for your request to be reviewed.

  2. To speed up the process, you can complete identity verification through Sumsub. This will help confirm your details faster.

💡 Your funds remain safe in your account. You will be able to withdraw them after completing all review requirements.

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